Looking for information about our items, authenticity, or delivery? You’ll likely find it here. At Designer Thrift, we’ve curated answers to the most common questions about our vintage designer pieces. If you need further assistance, our team is happy to help.
Yes. All items are carefully selected, checked and guaranteed to be 100% authentic.
Orders are shipped within 1–3 business days. Delivery takes 1–2 business days within the Netherlands and 2–5 business days within the EU.
We ship our orders from the Netherlands via PostNL or UPS, fully insured and with track & trace.
Yes. Shipping costs are calculated automatically at checkout. Return shipping costs are the responsibility of the customer.
Yes, returns are accepted within 14 days after delivery, provided the item is unused, undamaged and the security tag is still attached. Please carefully read our Returns page before sending your item back.
No. Our items are pre-loved and often vintage, therefore we do not offer warranty. Please review the item condition carefully before purchasing and upon receiving your order. Once an item has been worn, it cannot be returned or refunded.
No, we do not purchase items from customers.
Our items are pre-loved and may show signs of wear. Any visible imperfections are clearly described on the product page. If you have concerns after receiving your item, you may contact us or request a return within 14 days.
Didn’t find the answer you were looking for? Contact us and we’ll gladly assist you.